Household Modifications

Guarantor Removal for the Current Term

1. Go to Household>Edit Occupants
2. Select "Place on Notice" next to the current guarantor and enter the desired move out date
3. Submit changes to open a lease modification.
4. Primary will need to be screened as LHR or use an alternate lease guaranty method.
5. Once the lease has been approved, the old guarantor can be moved out.
   1. Wait until the previously noted dates to do so
   2. Only complete these tasks from the Household tab. It is not necessary to move out the primary.

Guarantor Addition for Current Term

1. Go to Household>Edit Occupants
2. Select "Add Applicant" then input all required information
3. The new guarantor will need to complete the application and the lease. Note that this will be a lease for the current lease term.
4. Screening can then occur as long as a ticket was previously submitted to have the settings changed.
5. Once the lease has been approved, the new guarantor can be moved in.
   1. Wait until the previously noted dates to do so
   2. Only complete these tasks from the Household tab.

Self-Qualification of a Primary Currently Utilizing an Alternative Guarantor Program

1. Submit a support ticket for further information about how to allow a primary to self-qualify when they are currently using an alternative guarantor program.

**Please note that the removal and addition of guarantors can be processed concurrently so as to reduce the amount of lease modifications that must be completed. 

In any instance where a new household member is added during a renewal, please submit a ticket to have settings turned on to allow the new individual to be screened.

Guarantor Changes for the Renewal Term ONLY

1. Go to More Actions>Create Renewal Offer
2. Select "Edit People" in the top right corner then "Add Applicant" 
   1. If the resident is wanting to re-apply as an LHR or with a third-party deposit, the guarantor should instead be removed at this point.
3. The new guarantor will be required to finish the application prior to completing the lease.
4. Screening can then occur as long as a ticket was previously submitted to have the settings changed.
   1. If the resident is wanting to re-apply as an LHR, they should be screened as such after the lease has been completed.
5. Once the lease has been approved, the Household tab will note the changes for the current occupants by showing either a new guarantor awaiting move in for the future term or a current guarantor awaiting move out at the end of the current term.